Learning Objectives:

1. How To Manage Your Emotions During Conflict


2. Recognizing The Subtle And Overt Types Of Body Language


3. Positive Strategies For Resolving Conflict


4. Assertiveness Training Exercises


5. How To Stay Calm And Relaxed No Matter What Is Occurring

Learning Objectives Relevance to Scope of Practice:

1. II.A.1.f Recognizing and managing aspects of one's own feelings and behaviors that affect the therapeutic process.


2. II.A.2.e,g,u,ac, ag, ai Provide music therapy experiences to address client's: agitation, emotions, nonverbal expression, self-esteem, social skills and interactions, spontaneous communication/interactions.


3. II.A.5.e,l,m,u To achieve therapeutic goals: employ active listening, mediate problems among clients within the session, identify and respond to significant events, exercise leadership and/or group management skills.